Terms of service

Terms of Service

Last Updated: August 12, 2026

Welcome to Red Ticket. These Terms of Service (“Terms”) govern your access to and use of the Red Ticket website and your purchase of products from our store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms. Please read them carefully before using our website or purchasing from us.

1. About Red Ticket

Red Ticket is a U.S.-based ecommerce store offering American and Americana-inspired apparel, hats, mugs, banners, home goods, gifts, and related merchandise.

Throughout these Terms, “Red Ticket,” “we,” “us,” and “our” refer to Red Ticket.

2. Acceptance of These Terms

By using our website or purchasing a product from Red Ticket, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or place an order.

You must be legally capable of entering into a binding agreement under the laws applicable to you in order to make a purchase.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, designs, and other product information are accurate.

However, minor differences may occur due to:

Screen and device settings
Manufacturing processes
Printing variations
Natural material variations
Lighting and photography
Reasonable differences between product batches

Product images are intended to provide a general representation of the product. We reserve the right to modify product designs, descriptions, or specifications when necessary.

We also reserve the right to discontinue products or limit product quantities at any time.

4. Pricing

All prices displayed on our website are in U.S. dollars, unless otherwise stated.

Prices may change at any time without notice.

We reserve the right to correct obvious pricing, description, or product errors. If an order is affected by an obvious error, we may cancel the order and refund any amount charged for the affected product.

5. Orders and Order Acceptance

When you place an order, you are submitting a request to purchase the selected products.

Your order is not guaranteed to be accepted until it has been processed and accepted by Red Ticket.

We reserve the right to refuse, limit, or cancel orders for reasons including:

Product availability
Pricing or listing errors
Suspected fraud
Unauthorized transactions
Excessive quantities
Shipping limitations
Other legitimate business reasons

If we cancel an order after payment has been collected, we will refund the amount charged for the canceled order or affected products.

6. Payment

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments may be processed through third-party payment providers. Your use of those payment services may also be subject to the provider's own terms and policies.

7. Shipping and Delivery

We ship orders to the destinations available during checkout.

Shipping and delivery dates are estimates unless specifically stated otherwise. We do not guarantee a particular delivery date unless expressly agreed to in writing.

Delivery may be delayed by circumstances outside our reasonable control, including:

Carrier delays
Severe weather
Natural disasters
Holidays
Customs delays
Government actions
Incorrect or incomplete shipping information
Other circumstances outside our control

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because the customer provided an incorrect or incomplete address, additional shipping charges may apply if the customer requests that the order be reshipped.

8. All Sales Are Final

ALL SALES ARE FINAL.

Red Ticket does not accept standard returns or exchanges.

We do not accept returns because of:

Change of mind
Incorrect size selected by the customer
Incorrect color selected
Customer no longer wanting the product
Ordering the wrong product
Failure to review product information before purchase
Personal preference
Normal variations in color, printing, or appearance

Please carefully review product information, sizing, colors, quantities, and shipping information before completing your purchase.

Nothing in this policy is intended to waive or restrict any consumer rights that cannot legally be waived under applicable law.

9. Damaged, Defective, or Incorrect Products

Although all sales are final, we want customers to receive the products they ordered in acceptable condition.

If your order arrives:

Damaged
Defective
Incorrect
Missing an item

please contact us at redticketshop@outlook.com within 7 days of delivery.

Please provide:

Your order number
A description of the issue
Clear photographs of the product
Photographs of the packaging when relevant

We will review the claim and determine an appropriate resolution.

If we determine that Red Ticket sent an incorrect product or that a product arrived damaged or defective, we may provide a replacement, refund, store credit, or another appropriate resolution.

Claims submitted after the applicable reporting period may not be eligible for replacement or other resolution.

10. Order Changes and Cancellations

Orders may begin processing shortly after they are placed.

If you need to change or cancel an order, contact redticketshop@outlook.com as soon as possible.

We cannot guarantee that an order can be changed or canceled once it has entered production, processing, or fulfillment.

If an order can no longer be changed or canceled, the order will remain subject to our All Sales Are Final policy.

11. Intellectual Property

All original content associated with Red Ticket, including but not limited to:

Red Ticket logos
Brand names
Product designs
Original graphics
Illustrations
Photographs
Videos
Product descriptions
Website graphics
Written content
Website layout and design

is owned by or licensed to Red Ticket unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our intellectual property without prior written permission.

12. User Reviews and Submitted Content

If you voluntarily submit reviews, photographs, testimonials, comments, or other content to Red Ticket, you represent that you have the right to submit that content.

By submitting content, you grant Red Ticket a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify for formatting purposes, and distribute that content in connection with our business, marketing, website, advertising, and social media.

We reserve the right to remove submitted content that we believe is unlawful, misleading, abusive, fraudulent, offensive, or otherwise inappropriate.

13. Prohibited Activities

You agree not to use our website or services to:

Violate applicable laws or regulations
Commit fraud or facilitate fraudulent activity
Attempt unauthorized access to our website or systems
Interfere with website functionality
Upload malicious code or software
Scrape or copy our website for unauthorized commercial purposes
Impersonate another person or business
Abuse promotions, discounts, or other offers
Interfere with another customer's use of our website
Engage in conduct that could damage Red Ticket, our customers, or our service providers

14. Third-Party Services

Our website may use third-party providers for services such as:

Payment processing
Shipping
Website hosting
Analytics
Advertising
Email
Customer service
Fraud prevention

Third-party services may have their own terms, conditions, and privacy policies.

Red Ticket is not responsible for the independent policies, practices, availability, or performance of third-party services.

15. Website Availability

We attempt to maintain an accurate and reliable website, but we do not guarantee that the website will always be:

Available
Uninterrupted
Error-free
Completely secure
Accurate
Free from technical issues

We may modify, suspend, or discontinue portions of our website at any time for maintenance, security, business, or other legitimate reasons.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Red Ticket website and its content are provided on an “as is” and “as available” basis.

We do not make warranties beyond those that cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit a warranty, consumer protection, or other legal right that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Red Ticket and its owners, employees, contractors, affiliates, and service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to:

Your use of our website
Your inability to use our website
Your purchase or use of our products
Website interruptions
Shipping delays outside our reasonable control
Third-party services

Where liability cannot legally be excluded, Red Ticket's liability will be limited to the maximum extent permitted by applicable law.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Red Ticket and its owners, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, and expenses arising from:

Your violation of these Terms
Your misuse of our website
Your violation of applicable law
Your violation of another person's rights
Your submitted content

19. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from or relating to these Terms or your use of the Red Ticket website shall be handled by a court of competent jurisdiction in Texas, unless applicable law requires a different venue under applicable law.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with any other policies or notices posted on our website, constitute the agreement between you and Red Ticket regarding your use of our website and your purchases from us.